About us
Lux-Case is owned and operated by WePack AB - a multiple awards-winning company, with accolades from such as AB SYNA and DI Gasell. We are based in the bustling city of Malmö, Sweden.
Our story began in 2010 when our CEO, Johannes, was working in advertising. While there, he noticed a growing demand for what he likes to call "smart accessories" - products that make your smart devices, like phones, tablets, smartwatches, and similar gadgets, both functional, protected, and stylish. These accessories include phone cases, screen protectors, and watch straps, among others.
Johannes decided to take action, so he ordered his first box of products and started selling them online - starting out small by selling locally in Denmark. To put things in perspective, his first products were covers for the iPhone 3GS - which was the latest phone back then!
The cases were a hit, and he sold more and more as time went by. He ordered another box, and then another, and before he knew it, his entrepreneurial project had surpassed his expectations. He founded WePack AB in November 2011 and quit his job as a salesman to fully focus on his new venture. His intuition and hard work proved right as we have supplied over 1 million happy customers with their favorite accessories, and we're well on our way to hitting 2 million.
Today, WePack AB is a tight-knit team of highly skilled professionals who all play vital roles in the smooth running of our business. From our friendly customer support specialists to our creative marketing team and hardworking warehouse staff, everyone works together like clockwork to ensure that we provide the best possible products and services to our customers. So, if you ever need any assistance, don't hesitate to reach out to our customer service - we're always happy to help!
Why order from Lux-Case?
With well over a decade of experience in the business, we know a thing or two about accessories for smart devices. During this time, we have refined our processes and collection of products to help everyone find something to protect their smartphone, smartwatch, or tablet. It's our goal for you to not only be happy with your new accessory, but with your entire journey as our customer as well.
Here are some of the benefits of ordering from Lux-Case.
Quality products
Whether it's a phone case, a tablet cover, a strap for your smartwatch, or something stylish and protective for your laptop, headphones, speaker, camera, or gaming gear, we only source high-quality products. Thanks to the size of our collection, we're able to provide them to our customers at a low price.
Fast delivery
We process and ship all orders as quickly as possible. In fact, if you order before 2 p.m. (excluding weekends and holidays), we'll ship your order the very same day. Additionally, all products you see on our website are in stock and ready to be ordered today. No back orders, no waiting times, and no hassle.
Helpful service
Our team of customer service agents is always ready to assist you - both before and after your order. They can help you with anything from finding compatible accessories, questions about our selection and the status of your order. You can choose for yourself if you want to send off an email or give us a call.
Hassle-free returns
Not happy with what you received? Did your needs change between in the time between placing your order and it arriving? No problem! Our return system is easy, and you're more than welcome to send it back for an exchange or refund. Head over to our shipping and returns page to learn more.
A constantly evolving collection
We keep our finger on the pulse, and are always adapting our collection to fit the needs of our customers. As soon as a new smartphone, smartwatch, or tablet is announced, we usually have compatible accessories within 2 weeks. This adaptation is not restricted to new models, but also the types of products you are looking for as well.